Ray Kroc, a founder of McDonalds, is credited with the phrase “getting the itty-bitty things right,” and establishing a school for flipping burgers. It may be urban legend, but I like the concept. Human nature takes its cue from a constantly degrading universe, and all too often, failure to set goals results in little failures in the things that matter most. That ability to choose to do better and be better rests as the hallmark of being a human being.
Stated another way, “good enough never has been and never will be good enough.” Perfectionism is not a trait anyone who knows me would ascribe as one of my personal qualities. Nevertheless, in some things, I do set lofty goals for myself.
In business, not in housework. In cooking, not in baking. In service, not in play. I believe I can be exceptional in the things that matter most without being consumed by the insane notion that I can be perfect in everything. Be exceptional in the things that matter most to you. Set priorities. Give the things you care about a lion’s share of your attention and effort. See a difference.
In a past season of my life I worked as an RN. Professionalism became a byword in our education and training. It colored my everyday philosophy of life. I wanted to be a professional mother. A professional kind of writer. A professional business owner. And I plan on never retiring from that! Getting the itty-bitty things right, from customer service to working with colleagues forms the basis of my business creed. If this resonates with you, join me! I’d love to work with you! Yes, I’ll be 69 this year, but I can use that life experience to leverage myself into a better life situation. So can you.